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Pre-Arrival Concierge

Server at Jade Mountain

Pre-Arrival Concierge

Welcome To Our Pre-Arrival Guest Services

This pre-arrival guest services page has been created for all guests with a confirmed reservation at Anse Chastanet. If you actually wish to make a reservation please go to our reservation request page or you may book online or simply call us via 1-800-223-1108. If you are interested in purchasing a gift for a guest, you may look here for a list of additional gift ideas.

Dear Future Guest,

We thank you for choosing Jade Mountain as your next vacation destination.

In preparation for your upcoming vacation, we invite you to organize your airport transfers, learn more about the facilities and services available at Jade Mountain and peruse the many excursions options we have created for you. Or perhaps you would like to make restaurant or private dining reservations, arrange pre-stocking of your fridge or a flower bouquet to surprise your companion.

You may also be interested in learning more about our spa services and make an appointment. The special spa section can be found here

If you are a scuba diver, we invite you to visit scubastlucia.com or download the pre-arrival information (here)

Please fill in the form below or simply email us at guestservices@jademountain.com

Click on the links below to learn more about the following services:
- Airport Transfer Options
- Overview of our Services and Facilities Schedule
- Excursions Price List & Schedule and Tour descriptions
- Floral Surprises
- Private Dining
- Culinary Activities

Please fill in the form below

*REQUIRED IN ORDER TO PROCESS YOUR REQUEST. PLEASE MAKE SURE YOU ENTER YOUR ARRIVAL AND DEPARTURE DATES AND A VALID EMAIL ADDRESS.