Thank you so much for your hospitality. This was once in a lifetime experience for us. I am an architect, this place is like Mecca for me. Loved the food, and soaking in the majestic view.
We will definitely be back.
Its and amazing experience and I can’t wait to get honeymooners here.
Truly the most amazing resort and greatest experience of our lives. We still cannot believe it. Thank you all for this amazing experience!
Everything was great! Every major domo we had was perfection.
Fantastic 5-star facility. Service is outstanding and impeccable. Food, location, and breathtaking scenery, superb restaurants and beaches are all exceptional. Everyone we met were excellent, sweet and outstanding. Fantastic service.
The service was wonderful.
Thank you so much for the best vacation I have ever been on. Couldn’t ask for a better time!
Great stay, felt very safe, attended too and treated so well. The food was amazing, the views breathtaking and the activities or excursions very entertaining. There was nothing with or in Jade Mountain that we would want changed.
Really enjoyed the Jungle biking, The In suite spa, the therapists were great; very relaxing, good treatments. The Jazzy sunset cruise was very enjoyable, great crew.
All was perfect. Thank you so much for making our stay unforgettable!
Everything was amazing. The food was spectacular. All our major domos were great. We felt cared for and never worried.
Just an amazing and beautiful place, truly magical. What a view!
We had an incredible honeymoon! The staff here were amazing, all the best part even better than the incredible view!!!
JE3 was simply breathtaking. We were blown away by the views, pool and comfort. Excellent service throughout our stay. Unforgettable 25th anniversary.
Amazing adventure. Total relaxation and peace. Service was great and never made you feel stressed or worried to get something done. Great team!
Thank you for everything we had an exceptional time. The service is amazing.
We had the best stay! From the second we set foot on the property we were cared for and spoiled. Above and beyond staff that clearly love their jobs and St. Lucia. The happiness here is contagious and makes it truly feel like home. Can’t wait for the next time!!
This has been a once in a lifetime trip for us. The facilities, services and staff could not have been more helpful. This vacation far exceeded our expectations. We will recommend this resort to our friends and will absolutely come back again. Absolutely everyone was phenomenal. Thank you from the bottom of our hearts.
We kindly thank you for the warm welcome and the wonderful hospitality you offered us. During our honeymoon stay we experienced nothing but extraordinary services, from reception to our domos and the rest of our management team. We wish that our honeymoon was longer so that we can experience more of your company. We hope to come back to see this amazing team. You made our stay here so peaceful and enjoyable, continue to shine and being number one always.
The service was spectacular. Attention to detail was amazing. Accommodations exceeded expectations. We will definitely be back! Can’t say enough about the friendliness of the staff! Everyone was helpful and accommodating. Housekeeping to beach attendants were amazing!
The architectural wonder that is the Jade Mountain resort is unique and splendid. Every major domo was outstanding. We enjoyed reading the books or magazines in our sanctuary during the construction of the resort. I want to praise members of your staff who contributed to the special occasions, the highlight on June 12, our 10th – 13th vacation at magnificent Jade Mountain; our 50th Wedding Anniversary dinner. Each of the dishes prepared by the chef that we selected were superb. The complimentary bottle of Verve Clicquot brut reinforced the elegance of the dinner’s atmosphere. We are very grateful for the creativity, effort and talent demonstrated by your well managed staff that made our anniversary dinner so memorable.
What a truly special holiday! Every single detail has been carefully considered and executed beautifully. Whilst the rooms are breathtaking, it’s the service and thoughtful extra treat makes this an exceptional experience. The warm welcome we received by every single staff member was a delight. Every single member of staff we came in contact with, including ground workers etc., was great and put a smile on our faces.
Chocolate lab was phenomenal! Loved it! Off property excursion to Castries was awesome. The sanctuary was out of this world!
Everything was AMAZING!! We made the most wonderful time and it will be an experience we’ll always remember. They are excellent ambassadors of your resort and commitment to unparalleled customer service. If you could bottle the warmth and mega-watt.
Our stay was top notch. We will recommend to friends that have yet to discover St. Lucia. Everyone/every staff member we encountered both here at the hotel and on our adventures were exceptionally friendly. This added so much to the trip.
Your resorts are amazing beyond belief, however they are only physical. That truly brings this place to life and has captured my wife and my own heart are your people! From the guy who rakes leaves and asks if you are enjoying your stay to your most senior personnel, we are amazed at the genuine love your people give to your resort. Always remember that a building is just a building but people bring it life.
The major domos made our honeymoon the absolute best experience possible!!
So glad we came back, my wife really wanted a place with sun during the day and JD1 provided it. Thank you so much!
Everything at Jade Mountain was great, it was a honeymoon to remember for us and that was down to the hotel, sanctuary and staff. Everything was amazing and we can’t wait to come back.
Totally enjoyed all excursions and the two massages. But by far was the amazing effort by so many for our private beach dinner and amazing sunset! It was such a special time for us. All were kind and smiling and greeted us with each passing. Loved the nightly music at Jade Club also. The service was exceptional and the food was our best experience ever.
Enjoyed the experience!!
We had an amazing time! The staff are all incredible, service was outstanding.
Fabulous holiday, we will definitely recommend!
The experience of a lifetime.
Overall, you resort is one of the best we’ve stayed in all of our vacations. You made our anniversary very special and memorable.
Overall a wonderful experience. We visited quite a few Caribbean resorts and Jade Mountain is the best! The professionalism and courtesy of the staff was simply outstanding. The food at Jade Mountain was delicious and we would DEFINITELY recommend to our friends!
Our honeymoon at Jade Mountain was amazing. The people, your staff, went out of their way to ensure we had a great time. The sanctuary, its amenities, the view of the pitons, the infinity pool…all in presented an unforgettable experience. The airport team was outstanding. The cool towels set the mood for the start of a great honeymoon. The assortment of material left in the room were excellent. Varied. We most enjoyed ready the binder about the conceptualization and building of Jade Mountain.
Everyone was very kind and helpful. We only stayed once, next time will definitely be longer.
Jade Mountain offered the perfect birthday vacation. Definitely the place to unwind and recharge. The pool sanctuaries are probably the best I have seen and really offer the wow factor.
Incredible facilities and service. Domos are top notch. Food, food service was also excellent, sights and sounds are unforgettable.
The level of service at Jade Mountain is beyond measure. Your every need is met even before you know it! Thank you all for a great vacation!!
It has been absolutely amazing!
Overall the service was impeccable! The food was delicious and the excursions were fun! The views were amazing in the room and everyone did a great job making us feel at home! We don’t want to go home!!! We will be back!
We had a superb time. The pool is warm and large. The view is literally breathtaking, I feel at home here and love coming back. What I believe makes this place so special, yes the amenities are great, but it is the people in the end that matter most. I think St. Lucians are generally warm and down to earth souls and they convey that to the guests. Thank you for making my birthday week so special. And that is on behalf of my wife as well, who is equally pleased.
It is absolutely amazing up here.
Everyone was always friendly. The butler service and food are top notch. The scenery and flora are spectacular. The massage was highly relaxing and snorkeling was terrific.
We absolutely loved our time here, beautiful island hotel and people. Hospitality was amazing and exceeded our expectations. Special thank you to our major domos. Can’t wait to return.
Thank you for the outstanding service! Everyone was fantastic!
Jade Mountain is magical! Again, thank you to our amazing major domos for the one of a kind experience. Best place on earth!
Everyone was so kind and made us feel very welcome.
Everyone was great!
Great location beautiful island and a wonderful staff.
Loved the food and soaking in the majestic view.
Had an absolutely incredible stay – above and beyond what I expected. Easy to see why this is one of the best hotels in the world.
The staff was great.
The rooms are amazing. The food is phenomenal.
Beautiful property and excellent stay. Service was superb.
Wonderful experience, great service. Everyone wanted to ensure we were having a great time. We did not see one staff member with a negative attitude and they all worked very hard. Always busy and happy to serve. Great job hiring staff!
This is our second stay, and I am pleased to say our second visit was as special as our first. We expect to return ASAP.
I have experienced the best holiday of my life. To describe Jade Mountain as paradise would barely do it justice! The resort is beautifully created, the staff friendly, polite and extremely professional. I have been and will recommend Jade Mountain to my friends and colleagues. Some of whom have said they would love to come here.
The staff at Jade Mountain easily rival the incredible views and abundant amenities. Our major domos were all deeply thoughtful and attentive. They made us feel welcome and comfortable, and made our 3rd anniversary remarkable. We had an amazing time.
Everything was first rate! The food is outstanding and the gorgeous sanctuaries are unrivaled anywhere; thank you for a superior experience!
We really enjoyed our butler service. It enhanced our experience to total luxury. The food was amazing.
Cannot say enough about the genuine caring and efforts to make us at home and insisting that we relax? From the domos especially, to the housekeepers, wait staff, and even most of the shuttle drivers. We were made always to feel that we are special and the only ones being serviced, it was personal service beyond compare.
Everyone did a great job taking care of us. The staff made our 30th anniversary very special.
We had a wonderful stay at Jade Mountain celebrating our honeymoon. Thank you for making this a memorable trip!
We would like to express our appreciation for a lovely vacation at your property, gratitude and to acknowledge our major domo.
Thank you for being so accommodating.
Our major domo was excellent, really superb. He made us feel welcome and at home. His services were beyond top-notch. He was very attentive and super nice and funny.
The service was the best. All are friendly, polite and helpful.
My experience at Jade Mountain was something I have never experienced. The staff was professional and highly respectful! Our room and service was nothing but the very best. The facility was unbelievable. Absolutely stunning. This vacation will always be remembered and I can’t wait for next time. It has been an amazing experience. A trip we will never forget. We will be back in the future.
All employees at Jade Mountain were extremely nice and accommodating. First class service and facilities. The employees made us feel very welcome and were helpful.
Everything was amazing – we wish we had stayed longer! Everyone we met on our short stay was fantastic and we can’t say enough about the property or its staff and will be highly recommending to our friends and clients.
It is magical. Jade Mountain itself is a beautiful piece of architectural art. And the service was exceptional. We had a wonderful time and will definitely plan to come back sometime.
We stayed in the moon sanctuary and we thoroughly enjoyed the room, major domos were the biggest distinguisher between your resort and other 5-star luxury resorts we have stayed in. They were always proactively anticipating our needs and wants and often went completely out of their way to maximize our experience during our stay and even for transport back to the States.
We greatly enjoyed our stay! The resort and amenities were outstanding, and everyone on the island was very friendly.
While the views were beautiful and the excursions were so much fun, the part that is going to be the most memorable is the passion for each person had working and doing their part. Everyone we met loved their job whether serving people or cleaning the beach. Also so many people remembered our names and it’s truly the people who made our honeymoon an adventure we’ll never forget. Thank you for taking such good care of us this week. Thank you for everything y’all have done! We’ve had such an incredible time celebrating our honeymoon here at Jade Mountain. The views, the beaches, and the excursions were all so special. We have been truly blessed!
Jade Mountain is the best resort that we visited by far! The experience here is like no other! The entire staff went above and beyond for us. We will definitely see you again.
We had a fantastic time once again (our 5th stay at Jade) and as usual everything was excellent. We hope to be back next year!
We were blown away by our stay here! The staff was so friendly and made the entire experience so great. It meant so much to be received warmly by each member of the staff team when we passed by.
We had a lovely time at this magical place! Thank you! We will absolutely return.
Best food we have had at any resort.
Perfect in every way, an amazing, relaxing escape. Better than we could have ever expected. The level of service is incomparable. All staff are wonderful! Thank you.
Wonderful stay, was pampered the whole time with 5star food and service. The in-sanctuary dinner was the best I’ve had while the lionfish and beachside dinner for two were very tasty.
The best vacation we’ve ever had. It was our honeymoon and it was everything we could ever imagine!
We will never forget the graciousness we experienced here at Jade Mountain and Anse Chastanet! Thank you so much for making us feel at home. We wish you and your loved ones many blessings, health and happiness. Hopefully this is until we meet again!
We had a wonderful time at your amazing property, as good as or even better than advertised or expected. Can’t wait to get back. Thank you to the entire team for sharing their fellowship and hospitality with us.
We loved everything! Y’all are so wonderful. Oh my goodness, we cannot tell you how wonderful this trip was. We loved every minute. I doubt any other resort can provide this top service received here. Thank you so very much for the service and accommodations. It surpassed all expectations.
We very much appreciated the service by your major domos also the reception and wait staff at the Jade Club were always very friendly and prompt.
You have thought of everything! The views, staff and sanctuaries were magnificent. Thank you all for making our stay unforgettable. Magical could not have asked for a better honeymoon spot. We will be giving rave reviews to family and friends!
It was a pleasure meeting Karolin. What an honor and a privilege to have met the owner! Jade Mountain resort is magnificent! We were impressed by the reading of the history in building the resort. All the details were carefully thought of. I liked listening to nature and the flow of the water. Truly a sanctuary. I have imbedded in my heart, mind and soul. There it’s “heaven” on earth J Everyone was pleasant and friendly J Our major domos were very accommodating J Thank you. Our compliments to the Chef. We will be back!
My mother and I had a truly memorable vacation thanks to your attention to detail and phenomenal staff. It was a special treat to have the opportunity to talk personally with Chef Allen. Hearing about his impressive career pioneering farm to table dining and now revolutionizing chocolate was unforgettable for me. I am most inspired by you Karolin, for the dedication and hard work it takes to run Jade. I will certainly recommend your resort to my friends and colleagues.
We absolutely want to send a HUGE thank you to all for an incredible wine weekend! This will certainly go down in the books as an all-time favorite trip. Everything was perfect. Mark and I cannot stop talking about the breathtaking setting, the incredible rooms, the wonderful wine dinners and the kind staff. What a special place! We feel like we were with family and we have so much love for Jade, the island and everyone we met. We have told all our friends about Jade Mountain and that they must plan a visit soon! We will continue to promote!
We wanted to say thank you for a wonderful weekend at Jade Mountain. Both of us and the Brennans had an amazing time. Everything from arrival, to the lovely sanctuaries, the service of the team, the perfect execution of the wine dinners, and general willingness to be helpful from the staff was just perfect.
Our honeymoon trip to St. Lucia was made even better by the people and accommodations at Jade Mountain. The attention to detail was fantastic and everything was top-notch and well executed. A lovely stay, very impressed. We will be back!
Truly everyone we passed was more than helpful and accommodating.
More variety of in-sanctuary lunch menu, everything was amazing. Fabulous!
This is our second stay and everything was impeccable. The staff is amazing. The quality of the services and food is always top notch. For an entire seven-night stay, we experienced no issues, which is rare for being at a hotel for so long. It is a testament to how well organized everything is. The wait staff at Jade Mountain Club is amazing. Beach staff is amazing. The major domos are great they never forget anything!
Jade Mountain is the top! Resort in the Caribbean. We’ve been to some great places St. Bart’s, Jamaica Inn and this still comes out tops. We had an excellent massage, and the attention to detail from our major domos is unmatched. The way the bed is set up each night with the cards etc. is wonderful. Housekeeping is excellent. It is heaven here.
Impeccable service, design, food, quality and comfort etc. Beyond amazing.
Our stay was excellent!
Overall fantastic stay, staff is great, most food was great, rooms are awesome.
Everything was wonderful. Our favorite vacation. As the leader of our Dive group, there was something for everyone. Never felt like we were rushed to get anywhere. The domo was excellent and everyone is extremely friendly. Even the gardeners and shuttle divers would ask how our day was going. Stars at night and view from room was wonderful. Flower arrangements in room were lovely and small details were everywhere! Food is outstanding!!! and five-star restaurant qualify. Jade Mountain is a wonderfully, unique experience. You leave feeling relieved.
Enjoy the view, service and food presentation up at Jade Mountain Club. We continue to love the hospitality. Thank you again, Karolin!
Incredible. Best staff ever, best service ever, and best views ever.
We came for our 30th Anniversary. It was amazing as we expected. We must say that our major domo and our wedding planner were absolutely outstanding in all aspects. There was nothing that was missed. Each day was like heaven. Our children joined us for the event at Anse Chastanet. They too had a wonderful time. The tours, the food, the sanctuary, the beach were all A+. Our only regret was that we had to leave.
Excellent all around. We had wonderful time and can’t wait to return.
Jade Mountain sanctuary was the most impressive and beautiful accommodation I have ever experienced in my life. Just absolutely incredible. The Club service and food was simply excellent with no room for improvement. I was very impressed with how both our major domos looked after us. Every day had two or three surprises whether it be the little box delivered to our room in the afternoon or the bubble bath with flower petals after climbing Gros Piton. It was like they knew where we were at all times and exactly what we needed to really make our stay memorable.
All major domos were great!
Sanctuaries was a beautiful experience.
M/M Yan Lyu
Jade Mountain is magical! We thoroughly enjoyed our experience and were blown away by the beauty of the island, the friendliness of the people, and the service provided by the resort. We cannot wait to come back!
Incredible service and food some of the best we have ever had! The view of in the room is breathtaking.
Again the service is what separates this place from any other we have been to. Everyone is helpful, thoughtful and attentive. We will absolutely return.
Overall a top notch amazing place to have our honeymoon. Major domos were excellent and all our activities were amazing. We loved the sanctuaries, the pool, the hiking, the jungle tour and the zip lining. The highlight is the sunset cruise, we had an amazing time.
We had the best vacation ever. We’ve been to a lot of resorts and Jade Mountain had surpassed all of them. All the staff is friendly, smiling and seem happy in their job.
Perfect honeymoon destination!
This was the most amazing experience in our lives. The staff was wonderful and the service was perfect. This was an unforgettable experience. Thank you for making our time here so special.
The scuba diving with Mr. Jungle was excellent. The ATV tour was so incredible. My husband’s favorite part was the mountain view and the bento box J
You have a beautiful property in St. Lucia! We were happy to have stayed in the Galaxy Sanctuary and enjoyed our time here… Your staff is excellent and very accommodating. We took the helicopter transfers in/out of the property which made the trip all that more special… I am not a huge “planner” when it comes to vacations, so I booked the trip only a few days prior to coming. Waiting for 4 days to go on the trip was the hardest part for myself as I could not wait to come and I surprised my long term girlfriend with the helicopter and the stay at the Jade, she only knew we were going to St. Lucia and nothing else… I have to say that one important person in your company/resort is our major domo from the get-go, he went above and beyond to make sure that we knew anything that we needed he would provide. He made it a point several times after bringing food or bringing drinks to our room to say something like “keep me going, anything you need just call again” type thing. Best wishes for your continued success and expansion of your new property Jade Sea. I would love to come to stay there when it is opened!
This place is beyond extraordinary! Exceeded our expectations by far! Everyone was so wonderful and kind
We will be back Thank you!
Paradise on earth J the staff was so friendly!
The major domos were all excellent.
From the moment we arrived our holiday experience was magical. We loved sleeping in the open air and enjoyed every moment. Best holiday ever! We would thoroughly recommend.
Best trip to date. We had an amazing tours.
Truly paradise on earth.
Absolutely gorgeous rooms with friendly, impeccable service.
Amazing service and a beautiful hotel.
It was great to be back in St. Lucia after living here 35 years ago! Jade Mountain was a wonderful experience and we’ll be back!
Amazing vacation. We could not have asked for a better service or environment.
Outstanding service, lovely room, fabulous meals and friendly happy staff
Out trip was absolutely phenomenal and exceeded our expectations. The resort is gorgeous and we loved seeing care for the environment in how things were ran. The attention to detail was incredible. We loved the ability to be pampered, but also the ability to be left to enjoy things on our own. Truly everyone was wonderful! From the servers at the club restaurant, to housekeeping, to the spa, to walking tour guides, to our major domos!
We had an amazing time here. The staff made us feel so welcome and special everywhere. Tours were awesome. We would love to return someday. Thank you for everything!
My husband surprised me for our 40th wedding anniversary and 70th birthday. He usually lets me do all the travel arrangements. Wow what an amazing surprise! We’re never been to St. Lucia before. The island before the island is stunning and the people are so fabulous! This was a trip of a lifetime. J
Especially loved the Jazzy Sunset Cruise. The music of Roc Zii and Phynees were amazing and really made the cruise so much more enjoyable. The crew and the captain made everyone feel welcomed and kept the drinks flowing. The food at all the restaurants was very very good.
The manager’s cocktail hours were great. The shuttle service was great and the jazzy sunset cruise captain was amazing, very friendly.
We are blown away by this wonderful resort! We hope to return for an anniversary in the future.
Service was great! The room was beautiful and the view was amazing! The domos were great and helpful! The food was excellent! We had a great time!
Everything was absolutely amazing…cannot think of a single thing to complain about. Really the entire staff was amazing, every single person we encountered…and THAT truly made all the difference. The facilities were immaculate. Extra kudos to the housekeeping team, we were so impressed with the quality of the housekeeping and nightly turn down service. Food and beverages were also to die for…food especially. Especially the burger at Anse Mamin…best burger we’ve ever had, hands down. Can’t wait to return, already trying to find at date on the calendar!
Amazing! What an experience. The staff here were all so nice, helpful and cheerful!
Most lovely vacation of our lives. Thank you! Everything was honestly perfect.
Great stay. Excellent all round
Absolutely top notch in every way.
All the waitstaff, bartenders and hostess at the Jade Club were great. Everyone was wonderful.
Everyone was gracious and accommodating. All the major domos were very good. Really no complaints
The best vacation ever! A truly wonderful place that I’ve recommended to friends and colleagues.
Our stay has been a dream come true! Thank you to our major domo for such incredible services and kindness throughout our entire stay!
Service and staff were exceptional.
As always Jade Mountain is our retreat from the outside world. We came here to relax, and recharge ourselves. The team from the major domos to the staff on the beach ensure that every moment we experience is relaxing and peaceful.
Even better than we remembered. The service is amazing.
We couldn’t have had a better time if we tried. Superb! The staff was efficient fun and so helpful. We can’t wait to tell all our friends about this place.
Excellent property – Excellent view. Excellent food at Jade Mountain room service and major domos provided outstanding services. Jade Mountain Club service is outstanding. The gardens are beautiful and the chocolate is to die for. Housekeeping is top notch. J No complaints. We will be back soon.
Overall staff were always helpful and friendly. The spa staff were terrific.
Epic! Every want and every request exceeded expectations!!!
We consider ourselves vacation snobs, meaning we go to what we consider really fantastic places (and candidly, our minds were BLOWN at Jade Mountain.
We thought we were in the lobby for about 10 minutes before we realized where we were standing was our room. At that moment we both wished we could've canceled our week long sail with the Moorings the next morning and stayed with you...
We told ALL of our friends about Jade Mountain and candidly we can't get back there fast enough!! Again, thank you, thank you, thank you.
Sadly, we really couldn't take advantage of anything because we weren't there long enough but, we loved the hotel. Next time, we'll probably avoid the taxi and just take the helicopter over there because that was a waste of time and a little much but, we LOVED LOVED LOVED it.
Thank you from the bottom of our hearts for an experience we will never forget and look forward to repeating.
M/M Mc Sweeney
The setting is truly magical. The food was better than we expected and we liked the healthy choices. The major domo service was way more helpful than I thought.
The services and facilities were outstanding.
Our trip to St. Lucia was truly unforgettable. The room was amazing, the island was breathtaking, the food was delicious, and the activities were full of adventure and fun. The employees who helped us and our best friends at Jade Mountain, made the trip unforgettable for us! We’d like to thank you for the week of outstanding service. We have been to many 5 star resorts in different parts of the world, and our stay at Jade Mountain is one of the best of them all. This was a week to celebrate life, anniversaries and friendships. Jay and I have been pleased more than we ever could have imagined since we met very young and started with absolutely nothing. I guess you could say we have been fortunate enough to live the American dream. I believe one of the most exciting things about living this dream is meeting wonderful human beings like those who served us at Jade Mountain. We are truly appreciative in every way. Again we could not be more grateful to God for such a lovely and unforgettable experience. We all may be from different countries and diverse in our traditions, but at the same time, we all have the same human spirit that was meant to treat others with respect and love, which doesn’t always happen but when it does, it is a beautiful thing. It is our hope that your resort continues to hire those who have these qualities. Again thank you for everything! As owners of a large company, we realize the people in leadership are very responsible for making a company’s culture great so thank you management!
Outstanding service from major domo to a warm smile from employee. Jade Mountain Club food was awesome.
From the moment we arrived everything has been absolutely amazing. Every staff member from the gardeners to housekeeping to domos to Managers has been warm, welcoming, and helpful. The sanctuary was beautiful and so relaxing. We couldn’t have chosen a more perfect place to celebrate our 20th Wedding Anniversary! We will never forget this beautiful week here in Jade Mountain. Everything was perfect – we would not change anything!! We could not imagine a more perfect or romantic place to celebrate our 20th Anniversary.
Staff were exceptional very friendly and professional. The major domos were always there and exceptional in their care and service. The small touches that they did setting up the room with flower petals and bubble bath was totally unexpected but a winning touch!
Our honeymoon stay was incredible. The room was very nice though we would have liked to be on a higher floor. Housekeeping was great. Staff are friendly. I appreciate how everyone offers to take pictures for us on excursions. Jade Club staff was very pleasant and remembered our names.
We’ve spend the most wonderful time at this sanctuary. Our celebrations 50th Anniversary was so special to us, we just loved it. Thank you so much to all for taking good care of us.
Utterly spectacular resort with views and service that cannot be tapped. The team are outstanding in every way. We look forward to our return next year. All staff at the resort are outstanding, very friendly and great at their jobs. The three guys above stood out, they were amazingly good. We will definitely be returning.
It was amazing lifetime experience and we are so very grateful for upgrading us to Jade Mountain. It was unforgettable magical time and everything was perfect.
As usual, we thoroughly enjoyed our vacation at Jade Mountain. Our sanctuary, JD1, was absolutely fabulous! We love the bar at Jade Mountain Club, as well as the dining and the different menu selections nightly. The food is wonderful. Our major domo team was excellent and saw to our every need. I was very comfortable, the beds are great, the robes are excellent and the excursions are really good with lots of choices. We loved the jazzy cruise it’s the best and have done several of the other excursions, but also enjoy just chilling in our sanctuary.
This is our third stay at the resort and, as on the previous trips, the service is excellent, food is outstanding and rooms are wonderful. The chef’s creativity, presentation and selections are outstanding.
We are very seasoned travelers and loved our stay. It was like nowhere we had ever been. That being said, we make the following recommendations and would provide these as caveats when recommending the hotel to our friends and family. We loved our stay at your magical heaven in the sky. I really appreciated that there aren’t doors for the 4th wall because if forced me out of my comfort with nature. The food is fabulous. The service is fabulous. The location is fabulous. We look forward to trying Jade Sea!
Everything we needed or wanted was taken care of.
We loved out time at Jade Mountain! Everyone was so friendly and helpful. The hospitality was as good as the incredible hotel. Thank you so much for making our honeymoon so memorable!
We loved our time here at Jade Mountain. Everyone made us feel welcomed to the resort. We wanted for nothing. Jade Mountain holds a special place in our hearts. From the pool sanctuaries to yoga, the managers cocktail and dinners at the Jade Club. Everything was perfect! This is our third trip. We will be back next year! We will be celebrating 20 years of marriage!
Spending three days at Jade Mountain was fabulous. Our major domos were amazing all three of them.
Very unique and elegant resort. Love the casual feel with no strict dress codes.
Our stay at Jade Mountain was absolutely incredible! We arrived via helicopter on Saturday and were greeted by your kind staff, immediately who offered high service. We got engaged on Sunday and the staff were very helpful in getting up a last minute engagement shoot for Sunday with your photographer. Lastly we really enjoyed dinners and all the fresh, local ingredients used.
The whole team at Jade Mountain have been excellent, fantastic service with Caribbean flare and warmth. A great stay and we shall definitely return for the next cricket tour! Our two major domos were both fantastic and the management should be really proud of them.
SO BEAUTIFUL!! We had five beautiful days in paradise. J
Thank you! It was incredible
Jade Mountain was the perfect location for our wedding and honeymoon! We have so many amazing members from our trip. Every staff member we interacted with were so friendly, informative and pleasant to work with. We will highly recommend this location to our family and friends!
Butler service “excellent” made the stay rewarding. The food was scrumptious.
Dinner and Breakfast services were always great at the Jade Club! The sanctuary was beautiful and unique! Housekeeping is fantastic and took great care of our sanctuary all week! We really enjoyed our stay. Great first experience.
Beautiful facility – well maintained.
Words cannot describe how great both of your staff members are. They go above and beyond to make sure your guests are satisfied. This is the best place we have ever been. We will be back for our anniversary. The whole Jade family was awesome the music was wonderful at dinner. On behalf of the Duson family words cannot explain how wonderful you guys made us feel. So we borrowed a word from the Bible: Hebrew 13: 1-2 – Continue to let the Love of Christ shine through you guys. Do not neglect to extend hospitality to strangers (especially among the family of believers. Continue to be friendly, cordial and gracious, sharing the comforts of your home or Jade Mountain and doing your part generously), for by this some have entertained angels without knowing it. You guys treated us like the celebrities, kings and queens that we are in Christ Jesus Kingdom. We could never pay or tip you enough for your hospitality. Thank you for treating us like we were your own family members. Mrs. Duson really felt the presence of God moving all around us. I only can imagine what heaven is going to look like. Thank you for a preview.
Outstanding through and through, from the welcome to the service, the food and especially the facilities.
Our stay far exceeded our expectations! We now understand why the rooms are referred to as sanctuaries! The view of the pitons from the infinity pool was spectacular! In addition, the facilities and excursions were first rate, with very friendly and informative staff. Every employee we encountered offered a friendly greeting and a smile. Our room was always clean and the attention to detail (flowers, turndown service, lit candles and prepared Jacuzzi) was exceptional! We can’t wait to return and hopefully stay longer!
We had an amazing stay and look forward to returning. Amazing view and outstanding service, our major domo in particular went out of her way to make this trip as enjoyable as possible. Amazing, absolutely breathtaking, will for sure return. Beautiful with amazing service.
Truly amazing, once in a lifetime experience! We can’t imagine a better resort for a private vacation!!
My wife and I had a wonderful time.
We had an amazing experience. Our major domos made our vacation. We will certainly come back to this resort Jade Mountain.
We stayed in the Galaxy sanctuary. It was by far the best experience. The room is absolutely incredible. We would love to come back again. J Extremely helpful and pleasant.
The sanctuaries are incredibly beautiful and relaxing. Everyone working at Jade Mountain is friendly and helpful which makes vacationing here a pleasure. We hope to return with our son and daughter-in-law.
We were extremely excited about coming and we have been in awe from the moment we stepped into the resort and are most grateful!!
Very enjoyable and excellent friendly service.
Jade Mountain exceeded our expectations. Not only was the service seamless from start to finish, the entire property was breathtaking.
Jade Mountain is breathtakingly beautiful with friendly, helpful and accommodating employees. We thoroughly enjoyed out stay.
We traveled to many high class resorts and this property is just amazing. The service was fabulous.
The Jacuzzi bubble bath was awesome! Very romantic! Everyone is friendly. The food and the music was fantastic at the Jade Club. The room was wonderful.
What an amazing gift from God. The views were incredible and service was wonderful! We must come back just to see it all again.
Just a wonderful, wonderful relaxing trip to recharge our batteries. It was our 2nd trip.
M/M St. Hilaire
I’ve never been so emotional at the prospect of leaving somewhere. Everything about Jade Mountain is exceptional. I don’t think we will ever have such a wonderful holiday experience as we’ve had here over the last 6 days. Of course the setting, the views, the beach and the “sanctuaries” are amazing and breathtaking but it is the people who have made it so wonderful for us. It would be a disservice to call anyone “a member of staff” because everyone has been so friendly and that is why it is so hard to say “goodbye.” I feel we are saying farewell to good friends and that is always so very hard to do. Thank you all for your wonderful St. Lucian hospitality.
All staff were abundantly hospitable, kind and positive and professional
This is our 3rd trip. Exceptional property and service. The dinning menu at the Jade Club and food preparation and presentation are excellent. Food service are knowledgeable and very good. Nightly music is perfect and appreciated.
Could not have been better. We loved our time here, and all of the staff have gone above and beyond to make our stay here in paradise perfect.
The most beautiful and unique resort we’ve ever seen!
This was our first vacation in many years. Our experience was unforgettable. We will treasure our time here. My husband and I had the best vacation of our lives and you now have made us dedicated fans of Jade Mountain. Thank you for all you did for us. We wanted to mention how superb the food was both breakfast and dinner and snacks. It was beautiful to look at and eat, hats off to the chef and staff. We enjoyed reading about the history and building of Jade Mountain what a feat! Work of art.
Absolutely unreal. This week has been a dream. From the room, staff, food & ambiance; this resort is second to none. We absolutely cannot wait to tell our family and friends about our experience. All the staff we encountered were phenomenal and genuine. They created an environment like we have never experienced.
We loved the bento box! Such a beautiful amazing place. Great place to fall in love again and again. Loved the chef on wheels and the chef at the farm.
We loved our room. We will come back hopefully every year to celebrate our anniversary. The staff is extraordinary.
Every person we interacted with was very friendly, even in passing. This has been the most relaxing vacation yet and the food was excellent. The activities included in our package pushed us a little from our comfort zone, which was perfect. Also bumped up our enjoyment quite a bit.
We had a wonderful vacation and hope to return the same time next year! We were very happy with the all-inclusive option.
This is truly a remarkable place and we will recommend it to others.
The place is magical and we had a wonderful time. The wait staff at Jade Mountain Club was so fabulous and our major domos was so incredible.
Amazing service and reliable. The major domos were extremely helpful and provided the best service. You can tell they take pride in their work and ensure we (the guests) are always happy. The room service or housekeeping is superb. Food and drinks were great. You can tell Jade Mountain hired the best bartenders and cooks. Beaches and facilities were clean, fun and beautiful.
Unique and unforgettable experience. Trip of a lifetime!
The service is super!!! Everything about this hotel was nice. Food was delicious. We would like to say thank you for everything that you guys did for us. You guys gave us a chance to see the other rooms. Thank you so much!! We love this place!!
Jade Mountain is a 5-star facility. Just beautiful.
It’s a lovely property. The hotel and its surroundings were wonderful.
I truly believe my experience at Jade Mountain must have been a dream, because everything was so perfect! Stan and I want to thank everyone for making our vacation so memorable. You may have heard I was crying like a baby upon departure, not just sad to leave, but the majesty of the mountains, the sea, the sky, and Mother Nature’s bounty brought me to tears. Inspiration, beauty and warmth a perfect getaway. Luxury with a smile. The spirit of your staff is infectious. We had a most enjoyable rest. The philosophy, facilities, beach, food and service all world class. Thank you! When I chose this resort online, never hearing of it or knowing anyone who has visited. I was hoping I made a good choice. You have FAR surpassed my expectations.
Entire staff as well as well as major domos all extremely polite, respectful and accommodating.
Service was fantastic and everyone was very friendly and welcoming. Food was delicious! We can’t wait to come back and will definitely be recommending Jade Mountain to our friends and family. Thank you for everything!
A wonderful, magical place staffed by wonderful people. Jade Mountain met or exceeded my lofty expectations. I will remember this trip forever. Kudos to everyone at Jade Mountain for making such a marvelous place and experience! Thank you! We sure hope to return perhaps with friends.
At the Jade Club, everyone was beyond wonderful and the food was outstanding.
One of a kind resort with very memorable living conditions. Views, nature sounds, peace, hospitality were all part of our experience here to make it an exceptional get away. Food was delicious. Loved the china too!
My congratulations to everyone at Jade Mountain! Our honeymoon was the most amazing experience we’ve ever had! Everything had been thought out to the finest details at your resort. We were never lacking for anything, and the levels of relaxation we found completely renewed us both. The connection to nature, the peaceful and quiet environment were exactly what we were looking for. All of the staff members were very cordial and polite, and eager to serve us…they were so friendly, and a delight to be around. The entire concept of Jade Mountain is truly exceptional…my hat’s off to the owners for their brilliant vision, and execution of the concept!! Our sanctuary was truly that…the privacy we experienced was exceptional!
I’m happy to say that we were completely satisfied with the value of the Jade Mountain experience. It is well worth the money to go, and we will return!
We loved it, and will be back as soon as we can.
M/M Price III
Once we got to Jade Mountain, the staff were wonderful and very welcoming!! Our room accommodation was outstanding and the people here could not be better! Everyone was so pleasant and warm! We loved it! It was the best 50th birthday surprise getaway! Awesome.
The resort is beautiful and service is good.
We love Jade Mountain because it is unique. We love Anse Mamin beach because it is relaxed and not over developed. Nice food and lovely staff.
Our stay was the stuff of dreams! Every staff member was phenomenal! Here you are treated like royalty. The food was amazing, the rooms stunning and any activity can be arranged.
Possibly the best trip of my life. The beauty of St. Lucia is astounding. The design of the sanctuaries is brilliant, the service is perfect and the food is great variety. Loved the farm products and seafood.
Fabulous in every way!
Everyone working at the resort is so lovely and friendly! From the restaurant staff, to the beach to the jungle express everyone made us feel welcome!
Incredible property, food, staff and overall experience! Amazing.
All staff were great no complaints. A real great experience!! We will recommend it.
Everything exceeded our expectations. Staff was over the top friendly and accommodating. We will certainly be back!
Everything was wonderful!
Great experience thoroughly enjoyed ourselves and hopefully will be able to come again soon. Amazing experience, unique to anything else we have ever done.
We loved Jade Mountain. We’ve stayed at other facilities where we had a butler or major domo. This was our first experience where they exceeded our expectations. Wonderful staff.